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FAQ
- Adding a Hug to the completed montage
- Are my videos private?
- Can Group Hugs include photos?
- Can I change my Invite Link?
- Can I review my submitted video?
- Can I use custom music in the Group Hug montage?
- Can the faces in the opening collage be changed?
- For how long is a Group Hug montage viewable?
- How do I download the montage on my iPhone (or iPad)?
- How do I know my video was received?
- How do I move hugs from one Group Hug to another?
- How do I upload a pre-recorded video?
- How does VidHug work?
- How long can a Group Hug be?
- How much does a Group Hug montage cost?
- My card was declined, what can I do?
- My Group Hug is too long, what can I do?
- My Group Hug unlock was unsuccessful, but the charge appears on my statement
- Someone submitted a video to my Group Hug, but I don't see it
- What is the "International Transaction" charge?